Soler is a theory of non-verbal communication, which is used to build relationships and to also help your attitude and value of respect towards the clients.
S. Squarely is the first step to the soler theory. It is important to have a good body posture because it shows that you’re listening attentively. If you’re facing directly towards the client this will allow you to interact with your client better therefore, making them feel comfortable enough to share their concerns. Some people prefer a more angled position but it depends on the person. A desk between you and your client may, for e.g. may create a barrier between you both.
O. Open posture is a popular form of non- verbal communication. It’s about having the correct body language. crossed arms may be interpreted to be unapproachable and not interested where as an opened posture can be a sign that you are to the client in what he/she has to say. This is very essential to have when counselling or talking to someone because it would make the client feel at ease and comfortable, which will encourage the client to open up more.
L. Lean is when your leaning in towards the client to show your interest and involvement in what they are saying, if you were to lean back from your client they would think that you’re not interested or you’re trying to rush them. however, in certain cultures, it is important to keep a distance if you’re the opposite sex because they may consider this non-verbal communication as disrespectful.
E. Eye contact is a vital part of non-commination. Eye contact indicates to the listener that you’re focusing on their concerns, also with eye contact you can notice certain issues with your client. Furthermore, if you’re not giving eye contact your client, this would indicate that you’re not interested or listening to their concerns. However, in some cultures for e.g. middle eastern cultures, eye contact with an elder is seen as disrespect so, as a counsellor you should notice if the client is uncomfortable with eye contact.
R. relaxed is the final stage of the soler theory. It is important to be relaxed or natural with the client, which means not fidgeting or making distracting facial expressions. Being relaxed means that you’re comfortable with using your body as vehicle of personal contact and expression and for putting the client at ease. This is used in counselling because it is very important to make the client feel as relaxed as possible.