Challenging discrimination can prove to be difficult in a health and social care setting it must be done in an open-minded way. Discrimination should not be accepted in the health and social care setting which could be by employers, employees or service users themselves. Promoting change is important and should be done in a gentle but open-minded way, discrimination will not be tolerated as it does not comply with workplace policies and procedures. It should make the person recognise that they are adopting a negative attitude. To help promote change against discrimination by employee’s there are several things which the employer can do to such as setting up training days, focus groups or talking with individuals in appraisal’s which gives time for people to think about personal changes that they may need to make.
Service Users sometimes also need to be promoted to make change when it comes to discrimination. Discrimination may occur if a service user dislikes a certain health care worker and refuses to be given personal care or other personal needs by them. This can make work challenging for a health care worker and service user to gain trust. Private meetings between service users and members of staff would be a way of challenging their discriminating behaviour as it can help them recognise and give them time to understand what changes need to be made. All discriminating behaviour by any person in the workplace must be reported to a senior member of staff or the manager immediately.