The success and failure of an organization depends on the quality of care it provides (Wyckoff, 1989). The main goal of a health care organization is to benefit people, improve quality of care for patients and promote wellbeing. For this purpose United health care works to create a more sustainable health care system which works better for everyone. Being on the top seed, united health is an expanded enterprise and it has been serving millions of people from its earliest years through the working lives and in to retirement striving to Improve the quality and effectiveness of health care for all Americans, Enhancing access to health benefits, Creating products and services that make health care more affordable and using technology to make the health care system easier to navigate. Serving approximately 70 million Americans.
UnitedHealth care’s nationwide network includes 595,000 physicians and other health care professionals, 80,000 dentists and 4,965 hospitals and providing affordable access to drugs for 13 million people.
Readiness of the organization
United Health Group has supported and subsidized numerous institutions by assisting build over “11 Centers of Excellence worldwide, fostering health workers and teaching them the ropes of things”(World Health Organization, 2007). The goal of this paper is to provide an evaluation of the preparedness of the United Health Care System, particularly toward the needs of residents in the coming period, their strategic plans that discourses issues relating to network growth, nurse staffing, resource management, and to patient satisfaction. Meeting the Needs of Clients The commission statement of an organization contains its cause and what their goal is for the future. The United Health’s commission statement is, “We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities and will have the courage to acknowledge mistakes and do whatever is needed to address them”(United health group, 2012) United Health Group hold their staff and employers to great standards during patient care such as “integrity, compassion, relationships, innovation, and performance” (United health Group, 2012).
10 year plan
In next decade, they want to provide healthcare for every citizen and want to provide it in a cost that anyone requiring healthcare can take. United Health Group wants to make quality of life better by working on ideas and innovations that can make the healthcare and education sector better. Stated by the organization, “we will learn from experiences of the past and use those insights to invent a better future to make the healthcare environment work and serve everyone more fairly, productively and consistently. “(United Health Group, 2015). United Health Group links with other organizations to work with and creating inventions to help and make the society understand the healthy lifestyles best to adapt for the best future. The youth ambassador program with 4H is one of the examples, in which youth are working in local communities and they are uniquely qualified to be a catalyst in bringing change.
Network Growth
United Healthcare is a really large organization which has 185,000 employees in almost 25 countries. According to statistics they serve about a million patients and customers every year. “The company serves more than 6,000 hospital facilities and 247,000 healthcare professional or groups. They have direct relationships with 6,000 hospitals and care facilities and 820,000 physicians and caregivers” (United Health Group: Corporate Fast Facts, 2015). This organization is really up ahead in its technology use as they are always updated and provide the best services anyone can offer. United healthcare uses anyway possible to serve anyone who approaches them, using email system as well for people who need those services at home for house calls. In short their vision is to improve the lifestyle to the healthiest for each individual around the world and to attain the best outcomes for patients as they are working hard together to organize, support, deliver care and finance and at the same time improve and increase their network in size so everyone can benefit from the organization.
United Health Care constructed an innovative “Center for Nursing Advancement” (CNA) (“United Healthcare,” 2013). CNA supports nurses and engage them in “training, teaching, and mentoring, to overcome the challenges of nursing career and encounter the high standard of care” (“United Healthcare,” 2013). Elasticity in the timetable, competitive benefit, bonuses, travel disbursement and private lodgings, motivates the employee and removes the crisis of decreasing nursing operating cost and “benefits and overpowering the concerns of nurse fatigues” (United Health Care Staffing 2009-2010). This in turn will decrease turn around and increase retention. UnitedHealth Group established the Center for Nursing Advancement in August 2008. The Center for Nursing Advancement will act as a conduit for UnitedHealth Group’s focus on nurse engagement strategies and the training, coaching and mentoring of its nurse professionals. As a result, UnitedHealth Group nurses will be better positioned to meet and support the evolving demands of health care consumers. Additionally, UnitedHealth Group nurses will be part of a team of colleagues that lead the design of new care-delivery models necessary to solve the challenges facing the nursing profession and vital to achieving health care modernization.
