health

health, social care or children’s and young people’s settings
Understand the importance of equality and inclusion
Describe ways in which discrimination may deliberately or inadvertently occur in the work setting-
Discrimination can occur in direct and indirect ways. Direct discrimination occurs when a person is less favourably than another person in the same circumstances. Examples of direct discrimination occurring could be denying a service user treatment or support due to their disability. Indirect discrimination is when there is a practice, condition, policy, or rule that applies to everyone but inadvertently puts people with one or more of the protected characteristics at a disadvantage. This will often be unintentional. An example could be having a policy which states male and female service users must be given care by someone of the same gender, however some service users may prefer certain members of staff.
Explain how practices that support equality and inclusion reduce the likelihood of discrimination-
As a support worker it is our duty to work in ways to promote equality, diversity and inclusion. To do this all staff must respect diversity by providing person centred care, treat all service users as unique rather than treating all individuals in the same way, ensuring that you do not work in a judgemental way. Do not allow judgemental beliefs to affect the care and support you provide. Follow the agreed ways of working in your workplace to create and environment that is free from discrimination, work in an inclusive way that sees the positive input that all individuals can make to society and their own care, be confident and challenge or confront discriminatory practice if you see this in your workplace.
To work in ways that are inclusive you must understand and value the things that make people different and that the support you give each service user is different and to meet their needs for each person you support, therefore all support you give to all service users will be different. You must provide support to each service user to meet their needs, wishes and preferences. All care should be person centred care which is based upon service users’ likes, dislikes, beliefs and personal history, to meet their needs in the best way.
Know how to access information, advice and support about diversity, equality and inclusion
Identify a range of sources of information, advice and support about diversity, equality and inclusion-
Relevant legislation such as Equality Act 2010 could give some advice about diversity, equality and inclusion. Others can include your line manager, reading through your organisations policies and procedures, work colleagues, training (Safeguarding, Person-Centred Support/Planning, Equality and Diversity, Mental Capacity Act 2005), the internet, books, articles and reports, Care Quality Commission, Skills For Care, charities and organisations.
Describe how and when to access information, advice and support about diversity, equality and inclusion-
This information can be accessed whenever it is needed or if you are unsure of anything within in the workplace. Within the workplace there should be organisations policies and procedures in each of the services for staff to read through whenever needed and many