The main causes of resentment over the employee manual and uniforms by the Sundown Bakery employees are high context and low context difference and the communication channel used to communicate the important messages and employee manual

The main causes of resentment over the employee manual and uniforms by the Sundown Bakery employees are high context and low context difference and the communication channel used to communicate the important messages and employee manual. There are different nationalities people are working in the bakery. To understand the cultural differences, use of logic and understanding of verbal and nonverbal cues becomes very critical, where there is a lot of diversity in the workplace.
To take a participation in the decision making, the communication with the employee was in the bureaucratic c form. It would have been a better recommendation to hold a meeting a face to face read the memo in the presence of Carol and Bruce. That means, the employee issues could be addressed and the workers would also be able to associate themselves with the organization. As there feedback would be given important which was missing in the situation. The communication process begins with a sender, the person who transmits a message. The sender must choose certain words or nonverbal methods to send an international message. This is called encoding.
To deliver a message the method called the channel is using. Receiver still needs to decode it, attaching meaning to the words. The receivers not only absorb message, but also they interpret and respond to them. The evident response of a receiver to a sender’s message, This is called feedback. The communication problem of the greatest sources is noise. The most obvious type of noise is external noise. The physiological like hearing disorders, illnesses, disabilities make it difficult to send or receive messages. This is called second kind of noise. The third type of noise is psychological. This case shows as organization grows a system for managing the flow of communication has to develop.