Reflection is defined as a process of reviewing an experience which involves describing

Reflection is defined as a process of reviewing an experience which involves describing, analysing and evaluation to enhance learning in practice (Gibbs, 1988). It enables the practitioner to critically assess self and their approach to practice. Building therapeutic relationship with the patient is paramount in gaining trust and respect (Jacobs, 2008). McCabe (2004) argues that the use of effective interpersonal skills, a basic component of nursing, must be patient centred. If I had been tensed and negative, my client would not have enjoyed the conversation and would have felt uncomfortable and rushed (Kozier, et al 2008. Elliss, Gates and Kenworthy (2003), states that good communication is fundamental to effective nursing practice. As healthcare professional I need to identify and improve my interpersonal skills to efficiently understand patient’s needs.